Being a part of
the Munjal Group has been of great advantage for HMIL, which tries to constantly innovate its functions to suit its clients. Unlike any other MNC, they prefer to work as one big family. And like any other Indian family, HMIL too stands for strong values. According to George, “Values help in making the environment friendly and infuses feelings of unity amongst the employees.” Coupled with this, is the transparency within the organisation, whereby each employee knows what is going on in the organisation. Apart from the customary celebrations during birthdays & anniversaries, there is a party at the end of each month to acknowledge the achievements of the employees. “We clap as a team when a good job is done.” Team claps are a good way to motivate the employees as everybody gathers in what the company calls the ‘Bay’ (refers to a common place in the office) and everyone claps for any and every job that is well done.
In the era of cut-throat competition and in an industry where human force is your greatest weapon, you need talented people to succeed. In such a scenario, it becomes imperative to retain key talent and attrition has forever been eclipsing the dream run for the Indian BPO sector. When we quizzed George, he stated, “Due to talent shortage, attrition will continue to be a challenge. At HMIL, we’ve created initiatives like open door policy, an HR help desk and continuous training programmes.” There are many training programmes that help employees to sharpen their knowledge base. George adds, “We’ve an outbound training programme, wherein we take employees to places like Udaipur. Outbound training helps employees to enhance their risk-taking abilities, understanding each other and taking ownership of a programme.”
Surely, small initiatives like these help in making an organisation stand out for not only its strong HR philosophies, but also for its strong HR vision. HMIL too has put in place a very strong HR vision for the company and that in George’s words is: “We share a passion to build a HMIL brand, focused on individual and business needs to achieve organisational excellence as a sustainable competitive advantage.”
For Complete IIPM Article, Click on IIPM Article
Source : IIPM Editorial, 2008
An IIPM and Professor Arindam Chaudhuri (Renowned Management Guru and Economist) Initiative
the Munjal Group has been of great advantage for HMIL, which tries to constantly innovate its functions to suit its clients. Unlike any other MNC, they prefer to work as one big family. And like any other Indian family, HMIL too stands for strong values. According to George, “Values help in making the environment friendly and infuses feelings of unity amongst the employees.” Coupled with this, is the transparency within the organisation, whereby each employee knows what is going on in the organisation. Apart from the customary celebrations during birthdays & anniversaries, there is a party at the end of each month to acknowledge the achievements of the employees. “We clap as a team when a good job is done.” Team claps are a good way to motivate the employees as everybody gathers in what the company calls the ‘Bay’ (refers to a common place in the office) and everyone claps for any and every job that is well done.In the era of cut-throat competition and in an industry where human force is your greatest weapon, you need talented people to succeed. In such a scenario, it becomes imperative to retain key talent and attrition has forever been eclipsing the dream run for the Indian BPO sector. When we quizzed George, he stated, “Due to talent shortage, attrition will continue to be a challenge. At HMIL, we’ve created initiatives like open door policy, an HR help desk and continuous training programmes.” There are many training programmes that help employees to sharpen their knowledge base. George adds, “We’ve an outbound training programme, wherein we take employees to places like Udaipur. Outbound training helps employees to enhance their risk-taking abilities, understanding each other and taking ownership of a programme.”
Surely, small initiatives like these help in making an organisation stand out for not only its strong HR philosophies, but also for its strong HR vision. HMIL too has put in place a very strong HR vision for the company and that in George’s words is: “We share a passion to build a HMIL brand, focused on individual and business needs to achieve organisational excellence as a sustainable competitive advantage.”
For Complete IIPM Article, Click on IIPM Article
Source : IIPM Editorial, 2008
An IIPM and Professor Arindam Chaudhuri (Renowned Management Guru and Economist) Initiative
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